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DZ HYP AG

Rosenstrasse 2, 20095 Hamburg, Germany
PO Box 10 14 46, 20009 Hamburg, Germany
Telephone: +49 40 3334-0
Facsimile: +49 40 3334-1111

and

Sentmaringer Weg 1
48151 Münster, Germany
Telephone: + 49 251 4905-0
Facsimile: + 49 251 4905-5555
postal address: 48136 Münster, Germany
 

Internet

www.dzhyp.de

E-mail

info@dzhyp.de


Management Board

Dr Georg Reutter (CEO)
Dr Carsten Düerkop
Manfred Salber

Chairman of the Supervisory Board

Uwe Fröhlich


Registered office

Hamburg and Münster
 

Commercial Register

Hamburg District Court HRB 5604

Münster District Court HRB 17424
 

Supervision

 DZ HYP  is supervised by the:

German Federal Financial Supervisory Authority

Graurheindorfer Str. 108
53117 Bonn, Germany

and

Marie-Curie-Str. 24-28
60439 Frankfurt/Main, Germany

and

European Central Bank

Sonnemannstrasse 20
60314 Frankfurt/Main, Germany

 

Deposit and institution protection

DZ HYP is a member of the officially recognised BVR Institutssicherung GmbH and the additional voluntary deposit insurance scheme of the National Association of German Cooperative Banks (Bundesverband der Deutschen Volksbanken und Raiffeisenbanken e.V.).

 

BVRInstitutssicherung GmbH

www.bvr-institutssicherung.de

www.bvr.de/SE


DZ HYP is a member of the officially recognised BVR Institutssicherung GmbH and the additional voluntary deposit insurance scheme of the National Association of German Cooperative Banks (Bundesverband der Deutschen Volksbanken und Raiffeisenbanken e.V.).

GIIN

MLAZDU.00005.ME.276

LEI

5299004TE2DYMKEAM814

Bundesbank identifier

1107040-6

VAT ID

DE 811141281

Corporate income tax no.

27/142/01010

SWIFT / BIC

DGHYDEH1

MFI ID

DE03241

BAK-Number (BaFin ID)

104012

 

European Online Dispute Resolution Platform

The European Commission has launched a European Online Dispute Resolution Platform (OD Platform) under http://ec.europa.eu/consumers/odr/. Consumers may use this OD Platform for an out-of-court settlement of a dispute arising from online contracts with an EU-based company.

 

Dispute settlement procedures

Possibility of settling disputes

The Bank participates in the dispute settlement procedure of the Cooperative Financial Network. Therefore, retail customers, corporate customers, and – in the case of being denied the request of opening a basic banking account – also non-clients, can call upon the Ombudsman of German Cooperative Banks ( http://www.bvr.de/Service/Kundenbeschwerdestelle). More details are provided by the Procedural Guideline for Resolving Customer Complaints Out-of-Court in the German Banking Sector ("Verfahrensordnung für die außergerichtliche Schlichtung von Kundenbeschwerden im deutschen Bankgewerbe"), which is available from the Bank upon request. The complaint is to be directed in text form (e.g. by post, facsimile or e-mail) to Customer Complaints at the National Association of German Cooperative Banks (Bundesverband der Deutschen Volksbanken und Raiffeisenbanken – "BVR").

Bundesverband der Deutschen Volksbanken und Raiffeisenbanken – BVR
Schellingstraße 4
10785 Berlin, Germany
Fax: +49 30 2021-1908
E-mail: kundenbeschwerdestelle@bvr.de

Responsibility for the contents pursuant to Section 55(2) of the RStV:

Julia Jordan
Rosenstraße 2
20095 Hamburg/Germany

This imprint also applies to our following web presence under the URLs:

kununu.com/de/dz-hyp-de

twitter.com/dzhyp

xing.com/companies/dzhyp

youtube.com/dzhyp

 

Website design:

DZ HYP Communications
 

Technical implementation:

Fuse Integrierte Kommunikation and Neue Medien GmbH, Hamburg