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Data protection

I. Name and address of the controller

The controller, within the meaning of the General Data Protection Regulation as well as in accordance with other data protection laws, is:

DZ HYP AG

Hamburg Office
Rosenstrasse 2, 20095 Hamburg, Germany
PO Box 10 14 46, 20009 Hamburg, Germany
Telephone: +49 40 3334-0
Facsimile: +49 40 3334-1111

Münster Office
Sentmaringer Weg 1
48151 Münster, Germany
Telephone : +49 251 4905-0

E-mail: info@dzhyp.de

Website: www.dzhyp.de

 

II. Contacting the Data Protection Officer

You can also reach our Data Protection Officer at this postal address, or via

Telephone: +49 40 3334-2311

E-mail: datenschutz@dzhyp.de.

 

III. General information on data processing
 

1. Collection and processing of personal data

In principle, we only process our users' personal data insofar as this is necessary for the maintenance of a functional website and the provision of our content and services. The processing of our users' personal data generally occurs only if there is a statutory legal basis to do so, or if the user has given his/her consent.

2. Update of this data protection notice

From time to time, we might need to update this data protection notice, e.g. in the case of new statutory or official regulations, as well as in in the event of new offers on our website. Should this situation arise, we will inform you about the change on the website.

 

IV. Provision of the website and creation of log files
 

1. Description and scope of data processing

Each time this website is accessed, our system automatically records data and information from the computer system of the calling computer.

Specifically, the system collects the following data as part of this process:

  • information about the browser type and version used
  • the user's operating system
  • the user's IP address
  • date and time of access

 

2. Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 (1)  f of the GDPR.

3. Purpose of data processing and legitimate interests

The system temporarily stores the user's IP address, in order to make the website available on the user's computer. To do this, the user's IP address must be stored for the duration of the session.

Storage in log files is carried out to ensure the functional capability of the website. The data also helps us to optimise the website and ensure the security of our IT systems. We can also analyse the IP address in the event of attacks on our internet infrastructure, in order to ward off an attack on our internet infrastructure, to determine the source of the attack, to be able to initiate civil or criminal proceedings against the person responsible and to effectively prevent further attacks. No data is evaluated for marketing purposes in this context.

This is also the reasoning behind our legitimate interest in data processing under Art. 6 (1)  f of the GDPR.

4. Storage duration

The data is deleted after one month.

5. Possibility of objection and elimination

The collection of data for the provision of the website and the storage of data in log files is necessary for operating the website. Therefore, the user cannot object.

 

V. Google Maps

This website uses Google Maps to show maps and create route maps. The provider of Google Maps is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Should you use the advanced functions Google offers, e.g. by clicking on the map displayed, you are using a Google service beyond our control. In this case, the requirements and instructions from Google made in this context apply.

Please refer to the website under www.google.de for further information on Google's terms of service ("general terms"), additional terms of service for Google Maps/Google Earth ("additional terms of service for Google Maps/Google Earth"), the legal notices for Google Maps/Google Earth ("legal notices") as well as the Google Privacy Policy ("Privacy Policy"). In the Google Privacy Policy [http://www.google.de/intl/de/privacy/]  you will find information on which data is collected for which purpose and what Google does with this data.

 

VI. Contact form and e-mail contact
 

1. Description and scope of data processing

We provide a contact form on our website which can be used to make contact electronically. Should a user contact us via the contact form, the data entered in the input template is transferred to us and then stored. This data includes:

  • first name, surname, subject, e-mail, message (mandatory fields)
  • company and telephone number if applicable (optional fields)

At the time the message is sent off, the following additional data is also stored:

  • the user's IP address
  • date and time of the technical registration of the data

As an alternative, you can contact us using the e-mail address provided. In this case, the user's personal data transmitted along with the e-mail will be stored. 

No data will be disclosed to third parties in this context. Data will be used exclusively for the purposes of correspondence.

2. Legal basis for data processing

The legal basis for the processing of data transmitted during use of the contact form or via e-mail is Art. 6 (1)  f of the GDPR, or the performance of a contract pursuant to Art. 6(1) b of the GDPR, provided a client or interested party makes contact.

3. Purpose of the data processing

We only process personal data taken from the input template of the contact form or your e-mail for the purposes of making contact.

Other personal data processed during this process serves to prevent misuse of the contact form and to guarantee the security of our IT systems.

4. Storage duration

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Personal data taken from the input template of the contact form and sent by e-mail is deleted when the respective correspondence with the user has ended. Correspondence concludes when it can be inferred from the circumstances that the matter in question has been conclusively resolved.

The additional personal data collected during this process is deleted after a period of seven days at the latest.

5. Possibility of objection and elimination

Users have the right to object at any time, on grounds relating to their particular situation, to processing of personal data concerning them which is based on Art. 6 (1) f of the GDPR.

The controller will no longer process the personal data concerning the users, unless he/she can demonstrate compelling legitimate grounds which override the users' interests, rights and freedoms, or where the processing serves to establish, exercise or defend legal claims.

Users can exercise their right to object by automated means, using technical specifications, in connection with the use of services of the information society – regardless of Directive 2002/58/EC.

No special form is needed to object, but wherever possible please send your objection to: 

DZ HYP AG
Rosenstrasse 2

20095 Hamburg, Germany

All personal data stored within the course of making contact is deleted, as long as the aforementioned exceptions are not pertinent and providing no retention periods have to be observed.

 

VII. Rights of the data subject

Where your personal data is being processed, you are an affected person (as defined by the GDPR), meaning that you have the following rights vis-à-vis the controller:

1. Right of access

You will have the right to obtain confirmation from the controller as to whether or not we are processing personal data concerning you.

Where this is the case, you will have the right to obtain access from the controller to the following information:

  • the purposes for which the personal data is being processed;
  • the categories of personal data concerned;
  • the recipients and/or categories of recipients to whom the personal data concerning you has been or will be disclosed;
  • the envisaged period for which the personal data concerning you will be stored, or, if specific details regarding this are not possible, the criteria used to determine that period;
  • the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning you, or the right to object to such processing;
  • the existence of the right to lodge a complaint with a supervisory authority;
  • any available information on the source of the data, in cases where the personal data is not collected from the data subject;
  • the existence of automated decision-making, including profiling, referred to in Art. 22 (1) and (4) of the GDPR, and – at least in those cases – meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

You will have the right to request information as to whether the personal data concerning you is transmitted to a third country or an international organisation.

2. Right to rectification

You will have the right to obtain the rectification and/or completion from the controller, provided the personal data concerning you is incorrect or incomplete. The controller shall execute the rectification instantly.

3. Right to restriction of processing

You will have the right to obtain restriction of processing regarding personal data concerning you, where one of the following applies:

  • you contest the accuracy of the personal data concerning you, for a period enabling the controller to verify the accuracy of the personal data;
  • the processing is unlawful, and you oppose the erasure of the personal data and request the restriction of their use instead;
  • the controller no longer needs the personal data for the purposes of the processing, but you need them to establish, exercise or defend legal claims; or
  • if you have objected to processing pursuant to Art. 21 (1) of the GDPR, pending verification as to whether the legitimate grounds of the controller override yours.

Where processing of personal data concerning you has been restricted, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If processing has been restricted pursuant to the aforementioned requirements, you will be informed by the controller before the restriction of processing is lifted.

4. Right to erasure

a) Obligation to delete

You will have the right to obtain from the controller the erasure of personal data concerning you without undue delay, and the controller shall have the obligation to erase this personal data without undue delay, where one of the following grounds applies:

  • the personal data concerning you is no longer necessary in relation to the purposes for which it was collected or otherwise processed;
  • you withdraw your consent on which the processing is based according to Art. 6 (1)  a or Art. 9 (2)  a, and where there is no other legal ground for the processing;
  • you object to the processing pursuant to Art. 21 (1) of the GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) of the GDPR;
  • the personal data concerning you has been unlawfully processed;
  • erasure of personal data concerning you is required in order to comply with a legal obligation under Union or Member State law to which the controller is subject;
  • the personal data concerning you has been collected in relation to the offer of information society services referred to in Art. 8 (1) of the GDPR.

b) Exceptions

There is no right to erasure if processing is necessary

  • for exercising the right of freedom of expression and information;
  • in order to comply with a legal obligation under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • for reasons of public interest in the area of public health in accordance with Art. 9 (2)  h and i, as well as with Art. 9 (3) of the GDPR;
  • for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art.  89 (1) of the GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
  • for the establishment, exercise or defence of legal claims.

 

5. Right to be informed

Should you have exercised the right to rectification, erasure or restriction of processing vis-à-vis the controller, he/she is compelled to communicate this rectification or erasure of data or restriction of processing to each recipient to whom the personal data concerning you has been disclosed, unless this proves impossible or involves disproportionate effort.

You will have the right vis-à-vis the controller to be informed about those recipients.

6. Right to data portability

You will have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format – and you will have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, where:

  • the processing is based on consent pursuant to Art. 6 (1)  a or Art. 9 (2)  a of the GDPR or on a contract pursuant to Art. 6 (1)  b of the GDPR and
  • data is processed by automated means.

In exercising this right, you will further have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. The rights and freedoms of others may not be adversely affected by this.

The right to data portability shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.


7. Right to object

You will have the right to object at any time, on grounds relating to your particular situation, to processing of personal data concerning you which is based on Art. 6 (1)  e or f of the GDPR.

The controller will no longer process the personal data concerning you, unless he/she can demonstrate compelling legitimate grounds which override your interests, rights and freedoms, or where the processing serves to establish, exercise or defend legal claims.

You can exercise your right to object by automated means, using technical specifications, in connection with the use of services of the information society – regardless of Directive 2002/58/EC.

No special form is needed to object, but wherever possible please send your objection to:

DZ HYP AG
Rosenstrasse 2
 20095 Hamburg, Germany


8. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial redress, you will have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority the complaint was lodged with informs the complainant about the status and results of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 of the GDPR.

 

Updated: July 2018